Talent to Change for: LGBT Employee Research Leading the Way in Diversity

Published: January 7, 2013

Table of Contents

Foreword 4

Executive Summary in English 5
in Dutch 8
Introduction 12
1. Literature Review 15
1.1. European research 15
1.2. Studies from EU Member States 17
1.3. USA report 21
2. Experiences and workplace issues of LGBT employees 22
2.1. Coming out 22
2.2. Homophobia and Transphobia at Work 25
2.3. Lack of visibility 28
2.4. International mobility and exclusion 30
2.5. Workplace climate, "fitting in" and the "macho culture" 30
3. Organisational culture and LGBT inclusion 32
3.1 Understanding and promoting the business case for LGBT inclusion 32
3.2. Awareness of issues affecting LGBT employees 34
3.3. Internal policies and practices 39
3.4. Communicating LGBT-inclusion efforts
throughout the organisation and externally 42
3.5. Employers’ engagement with external stakeholders 46
4. LGBT employee inclusion and stakeholders at
national and European level 47
4.1. Trade Unions 47
4.2. Civil society organisations 48
4.3. The Dutch Equal Treatment Commission 50
5. Good practices in LGBT workplace inclusion 51
6. Recommendations 53
Conclusions 58
Appendix I – Interview questionnaire 59
Appendix II – Focus group questionnaire 61
Bibliography 62

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